Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering superior quality support without delay is our high priority, so that we back up each cloud hosting plan with a 1–hour ticket resolution warranty. After you post a ticket or post an email, our user tech support crew will try their best to supply the most appropriate solution to your problem and to provide you with assistance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is delivered by a group of skilled consultants which are ready to answer your questions asap. You’ll be able to contact the tech support team staff by launching a support ticket from your Web Hosting Control Panel or by sending us an email. On business days, you may also contact us on the telephone or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require help while working on your online projects within the Control Panel, it is possible to always click the Help button and find your query in the listing of articles or blog posts that will appear. We have as well turned the vast majority of posts into video tutorials. The collection of instructional videos will come up if you click the Videos option available in the top right angle.