A 99.9% Server Uptime
The primary benefit of establishing your own cloud hosting platform is that you don’t need to be worried about compatibility issues – you configure a given set of software apps in such a way so as to be compatible with a particular set of hardware components. The final outcome is something a lot more stable and dependable, because there are less possible risks of failure. We’ve set up our cloud hosting platform atop tried and trusted hardware elements coupled with a significantly customized version of Security–Enhanced Linux so as to create a very risk–free environment for your web sites.
This is why, with all our cloud hosting plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
To be able to offer an enterprise–level web hosting service, you can hardly rely on the default network configuration in a datacenter. We’ve set up our very own custom network in an effort to ensure a blazing–fast connection speed with the outside world.
And thanks to this, no matter which data center facilities you choose: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to lessen all potential risks with our cloud hosting plans and regardless of the fact that we provide premium–quality support, there are instances when the client simply isn’t satisfied with what we have to offer. Or he wants to upgrade to a more robust web hosting service, like a virtual private server or a dedicated hosting server.
That is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not completely happy, you will receive a refund.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive a response, you’re aware of how irritating this can be, even more so when your web site is at stake. For this reason, we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be at your disposal and they will get back to you within one hour. And the best part is that their average support ticket response time is less than 20 minutes!