Phone Support in Cloud Hosting
All our cloud hosting plans offer phone support 14 hours a day even on public holidays, therefore if you do not have an account yet, you're able to call us and learn more about our solutions or if we'll meet the system requirements for your web sites. For your benefit, we have local phone lines in the U.S.A., Great Britain and Australia, so you can contact the telephone number which is closer to you. In case you're a current customer, we will help you promptly with all of the general and billing issues and with various technical matters so as to save you time and efforts - we are aware of the fact that often it is more convenient to talk with a live person to get things done right away. Of course, some problems cannot be taken care of over the phone, so if this is the case you will be able to use our ticketing system.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be sure that there is always somebody to help you if you have any questions about the semi-dedicated server packages that we provide. Whether you want to find out more about our plans, you have a billing issue or some general problem, you can give us a call. Though some more complex problems may need a support ticket in order to give time to our technical support team to analyze, we can assist you with a number of technical questions over the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the U.S.A., the UK and Australia, we have local phone lines in these countries as well. If you're in another country, we have a global number where you can reach us.