Despite the fact that the web hosting service provided by the different companies is relatively the same, each provider has a personalized platform with its own tweaks and different ways to accomplish specific operations. That’s why, a big knowledge base will be unbelievably helpful both for persons with zero experience and for technically capable users who will sooner or later learn how particular procedures are carried out, but will waste time meanwhile. The purpose of such a knowledge base is to help make the service quick and simple to use, saving users lots of time and efforts. The result is more contented clients, as they can quickly find the info they require, and much less work for the client support staff members, because typically the vast majority of the queries and difficulties that customers have got are already listed in the knowledge base. Given that the articles themselves are expertly written and cover more things, you will be able to get to know more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages feature a detailed knowledge base where you can find info about all the challenges that you could face and their resolutions. You can acquaint yourself with how to set up and manage a mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are accurate, but yet you are unable to send email messages, for instance. We have done our absolute best to be as exhaustive as possible and to encompass all the available options so as to help you save time and energy and to provide you with different solutions for every problem. The knowledge base contains educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, whereas if you want to browse the whole article archive, you should visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an in-depth online knowledge base for all our present and prospective customers, so in case you buy a semi-dedicated server plan from our company, you’ll be able to find any info that you’re searching for at any moment. We’ve got an enormous number of informational help articles, which will help you understand better what’s happening in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are simply two instances. Our exhaustive tutorials will help you accomplish anything you like – extract an archive, import a MySQL database, redirect a domain, and so on. In addition, we also have troubleshooting instructions, which will allow you to find out what spurs a given problem and the probable solutions for it. If you cannot send email messages or your domain name returns an HTTP 500 error message, for example, you can resort to our knowledge base and correct the issue momentarily. You can access the articles through each Control Panel section, as well as through the all-inclusive Help section.